Phytel Improves Continuity of Care In Baltimore Medical System

"Phytel’s philosophy of care coordination is identical to ours, and their technology enhances what we’re already doing to serve our partners and enhance the quality of care they give to their patients."

— Michael Matthews, CEO of CenVaNet

Phytel Improves Continuity of Care In Baltimore Medical System

Community Clinic Network Can Now Bring In Patients Who Need Services

Baltimore Medical System (BMS), a network of community health centers in Baltimore, MD, has some unique challenges. For one thing, its urban, ethnically diverse population includes many patients who have other things on their minds besides coming in for follow-up visits. At the top of their list is day-to-day survival, so they may not make appointments or fill their prescriptions when they’re supposed to. By using Phytel’s Proactive Patient Outreach solution, BMS has been able to bring in many of these formerly noncompliant patients for needed visits.