“We went with Phytel to improve the continuity of care - a healthier patient population that is more compliant and greater satisfaction with the healthcare that we provide.”
John Stanley
Senior Vice President and CIO
Riverside Medical Group
Objectives
BUSINESS OPPORTUNITY
Leaders sought a technical solution to help improve population health management without overburdening physicians
Type of Practice
Multispecialty group of 350
physicians in Richmond, VA
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Solution
Product Features
- No technical expertise or extra equipment
- Customizable protocols derived from national guidelines
- Registry provides basis for population health management
- Data feed and patient messaging are totally automated
Benefits
- Helps newer physicians build their practices
- Enables practice to engage patients in their care
- Implementation requires little effort by practice
Results
- Increased number of patients receiving appropriate preventive and chronic care services
- Scheduled 68% of the appointments due to Phytel’s outbound messaging
- \Generated $675,000 of extra\revenue for necessary care within the first six months