The premier company empowering physician-led health improvement

The Dallas-based developer of coordinated care services from physicians to patients pushed its Proactive Patient Outreach Solution as an example of “meaningful use” of healthcare IT during the Healthcare Information and Management System’s Society’s conference and exhibition earlier this year in Chicago. Now company CEO Steve Schelhammer is serving on the executive committee of the Patient-Centered Primary Care Collaborative (PCPCC), which seeks to advance the concept of the patient-centered medical home. “You’ve have the planets aligning,” Schelhammer said during an interview at HIMSS09.

Phytel’s solution allows physicians to communicate with their patients about the services they need. In particular, Schelhammer said, the service works to identify patients who aren’t complying with recommended care guidelines or who have “dropped off the radar screen.”

With a motto of “motivate, optimize and extend,” Phytel combs through the databases of physician customers to identify patients in need of direct communication and sends an automated, outbound message branded with the physician. The message encourages the patient to follow through on evidence-based preventive and chronic care management programs.