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“We saw a five percent increase in patient visits among established physicians in the first year. We easily achieved the guaranteed three-times ROI within 60 days of implementation.”

— Becki Mangum, Chief Financial Officer, East Texas Medical Center, First Physicians/MSO

Rethinking Patient Recall: Proactive Communications

Group Practice Journal

Medical practices have begun to acknowledge the importance of connecting proactively with patients

With CMS and private payers stepping up their P4P efforts, medical practices are acknowledging the importance of connecting proactively with patients—inside and outside of the office—to ensure they receive preventive services and to encourage better disease management participation. An effective proactive patient outreach program helps practices reach patients who may not seek out the care they need, reducing noncompliance and improving quality outcomes. By implementing an automated solution, practices can also increase their operational efficiency.