The premier company empowering physician-led health improvement

“Phytel has helped us increase the percentage of patients whose chronic conditions are under control.”

— Jeffry Michael Duke, CPA, Executive Director, Medical & Surgical Clinic of Irving


Chronic Care Management

Powered by Emmi®

The Self-Guided Path to Better Health

Friendly, Personalized Information

Phytel Chronic Care Management, powered by Emmi®, is a powerful communications platform designed to help patients like yours face the intense challenges of coping with and managing a chronic disease. Engaging, online programs combine practical, everyday language with award-winning design and animation to empower patients and create a stronger link between patients and their healthcare team. Phytel Chronic Care Management offers a range of benefits for both patients and providers.

 

HIGHER QUALITY CARE
Patients know more about their conditions right from the beginning, and can participate more effectively in achieving treatment goals.

EFFICIENT COMMUNICATION
Information is thorough, up to date, and consistent for all patients in similar circumstances, maximizing effectiveness across your diversified patient population.

SATISFIED PATIENTS
Viewers enjoy the friendly, informative programs, have greater confidence in their providers, and are better equipped to cooperate in managing their own care. Viewers can even ask questions during programs, raising comfort levels and strengthening patient-provider relationships.

EASY TRACKING AND DOCUMENTATION
Surveys and interaction reports provide details about each viewer’s experience and response. HIPAA-compliant reports help you evaluate the success of the programs and can facilitate patient monitoring and intervention. They also assist in quality reporting and can be used as legal documents.

IMPROVED RESOURCE UTILIZATION
Self-guided programs substantially reduce the time and costs associated with responding to patient inquiries. Informed patients are more likely to stay on their treatment schedules and be properly prepared for tests and procedures, allowing you to optimize staff, facilities and other valuable resources.

Motivated, Knowledgeable Patients

Phytel Chronic Care Management can accompany your patients through every step of the diagnosis, decision-making, treatment and recovery process, providing guidance across the entire continuum of care. It connects with patients on a personal level, using plain language that focuses on specific, achievable steps. Programs can be viewed on any computer with Internet access, as many times as desired. And it takes only a few seconds to “prescribe” Chronic Care Management programs for patients.

Commitment to Quality

Phytel Chronic Care Management enhances your Patient-Centered Medical Home strategies, offering a range of features that can help you achieve the highest level (Level 3) NCQA PPC® PCMH certification. It also helps your AHRQ CAHPS® scores by providing the kinds of information and physician-patient interactions covered by CAHPS survey questions on chronic care. Your active, demonstrable commitment to enhanced quality of care not only improves patient health but also allows you to maximize reimbursements and incentives from public and private payers.