Tracking Quality and Performance

Quick Access to Critical Information

Phytel offers a broad range of effective choices for monitoring the success of outreach efforts throughout your healthcare organization. Detailed, easy-to-read reports, tailored to your organization’s professional and clinical needs, provide ongoing, targeted insight into Phytel’s impact on patient compliance, visit volume, financial results and the quality of patient care.

COMPLIANCE IMPROVEMENT OPPPORTUNITIES

Status reports that help you identify your non-compliant patients. Detailed data allows you to optimize your outreach efforts right from the start in order to motivate patients and enhance clinical outcomes.

ACTIVITY REPORTS: Outreach

Reports and analysis permit you to closely monitor outreach call volume and success rates. You can view and compare data on patient response across a range of significant indicators, such as treatment protocols, patient gender or age, and individual facilities and providers.

ACTIVITY REPORTS: Visit Compliance

Reports and analysis spotlight the effectiveness of pre-appointment patient communications. Detailed information allows you to keep track of performance throughout your organization and improve your control over appointment scheduling and the critical patient communication process.

IMPACT REPORTS: Compliance and Financial Performance

Critical snapshots detail patient visit volume, increased revenues associated with Phytel call activity, improvements in patient compliance, and patient visit trends over time. Focused information facilitates effective patient management and appointment scheduling, supports the documentation of improved healthcare quality, and allows you to quickly pinpoint potential gaps in financial or quality performance.

Versatile Reporting Options

You can easily select the types of reports you want, and display and analyze activity and trends across any combination of key indicators and time periods. Information can be collected and displayed by:

• Facility
• Provider (e.g., physicians, nurse practitioners, lab staff, etc.)
• Protocol or Protocol Category (Preventive, Chronic, Uncommon Chronic)
• Gender and/or Age
• Patients’ Geographic Location
• Special Circumstances (e.g., flu vaccination, medication recall, etc.)