Powered by Emmi®

Quality Safeguards Through Enhanced Communication

Streamlined Risk Mitigation

Phytel Safety and Risk Management, powered by Emmi®, combines a powerful communications platform with friendly, effective programs that engage, inform and motivate patients so that they can participate more effectively in their own medical care. Compelling, Web-based Emmi multimedia programs increase patient awareness and understanding of evidence-based protocols that can affect outcomes, as well as safety and risk factors associated with their conditions. Phytel Safety and Risk Management offers a range of benefits for patients and providers.

IMPROVED OUTCOMES

84% of Emmi program viewers report an increased awareness of risk factors. Patients who know more about risks, benefits and alternatives can make more effective choices at every stage of the treatment process.

ENHANCED SAFETY

Fewer errors and oversights ensure that patients are safer and that your organization has greater control over risk management. Emmi programs help you stay aligned with current CMS and Joint Commission guidelines and National Patient Safety Goals (NPSGs) in areas such as medication history, heart failure education, health literacy, transplants, anticoagulation therapy, and others.

STRONGER INFORMED CONSENT

Programs improve patient understanding of medical facts that are fundamental to the informed consent process, in alignment with Joint Commission and CMS informed consent guidelines. Viewers learn the benefits and risks of relevant medical procedures and are aware of alternatives, allowing you to strengthen and streamline your informed consent procedures.

LEGAL PROTECTIONS

Easy-to-understand information helps eliminate unrealistic expectations and misunderstandings that can lead to unnecessary litigation. In addition, detailed documentation on patient viewing is archived in a HIPAA-compliant database that is a persuasive legal asset.

HIGHER PAYMENTS

Programs are so effective that insurance companies and other payers have offered discounts and incentives to organizations that use them.

Simple Quality Improvements

Practical programs using plain language and enjoyable, informative animation typically help patients feel that their providers care about them and that your organization is committed to remaining closely involved in their overall medical care. Leveraged for their significant safety and risk management benefits, programs produce better informed, more satisfied patients who make wiser decisions and are more likely to follow best practices for their individual conditions.

Phytel Safety and Risk Management also contributes to higher AHRQ CAHPS® scores by providing the kinds of information and physician-patient interactions covered by CAHPS survey questions on surgical procedures. Your documented, active commitment to patient safety not only protects patients and improves health, but also allows you to maximize reimbursements and incentives from public and private payers.