Phytel Outreach™

Reconnect with Patients to Improve Care

When managing your population’s health, it’s important to make sure patients receive recommended visits, tests, procedures and follow-up care. But manually keeping track of patient needs and reaching out can be a time-consuming process.

Phytel Outreach™ can help you improve outcomes by communicating with patients and encouraging them to make appointments for vital health visits.

• Identify patients due for recommended care
• Automatically notify patients through automated messaging
• Track patient response and monitor compliance

Your clinical team needs support to ensure patients receive the care they need. Give them a proactive outreach tool with Phytel Outreach™.

Personalized Outreach to Improve Engagement

Connect your patients and your care team with a variety of tools:

• Automatically initiates communication, prompting patients to contact the office to schedule an appointment
• Patient-friendly and recorded in a natural language voice to meet the specific needs of each practice location
• The caller ID reflects the local practice location for which a notification message is sent
• Patients may also be notified by email or text messaging

Up-to-Date Evidence-Based Guidelines

With our physicians on staff, Phytel ensures that the protocols and guidelines are the most current.

• Driven by evidence-based protocols that reflect the most up-to-date standards of care, including published guidelines from organizations such as NCQA, HEDIS, AAFP, and NQF
• Allows for customized protocols for your organization’s specialty needs, and offers protocols for ancillary services
• Automatically updated to ensure that information on patient compliance and scheduling is always current

The solution requires no physician interaction or workflow modification, and works with current practice management and EMR systems as a subscription-based turnkey service.

Improved Patient Engagement

Phytel Outreach™ connects with patients to take stay on track with their care plan.

• Encourages patient compliance with their own care plans
• Recommends needed preventive and chronic care
• Improves and tracks responses for greater satisfaction

Improved Productivity

Phytel Outreach™ automates many manual staff interventions.

• Removes administrative burden from practice staff
• Improved decision support and reduced variability of care
• Ensures consistency across the most current standard of care

Unmatched Financial Performance

Phytel Outreach™ tracks and measures financial improvements.

• Helps physicians manage revenue from recommended patient care
• Supports physicians in PCMH and pay-for-performance programs
• Enhances documentation required to support reimbursement