Reduce No-Show Rates

Today’s patients have more personal and professional demands on them than ever before and it seems easy to forget or ignore a medical appointment. According to the Medical Group Management Association (MGMA), the national no-show rate is about 7%. Other studies have suggested it might even be higher.

When patients miss appointments, it’s disruptive to a practice’s planned schedule and it also has an effect on other patients who are trying to get in to see their provider for immediate, but not emergency, treatment.

Use Technology to Reduce Your No-Show Rate

It can be time-consuming and expensive to use staff resources to remind patients of appointments or to spend a good part of their day adjusting schedules to fill open slots with walk-ins, etc. Almost three-fourths of practices say they could better use their staff on tasks other than phone call reminders.

To minimize no-show rates and maximize efficiency, practices are investing in an automated appointment reminder solution. The result? They experience an immediate ROI as the automated appointment reminders not only reduce their no-show rates but also facilitate appointment rescheduling.

Increase Productivity, Improve Revenue and Free Staff Resources

By automating the appointment reminder process, you’ll:

• Free your staff from time-consuming tasks
• Maximize schedules by filling vacancies
• Reduce the financial impact of no-shows
• Enable staff to focus on revenue-generating activities 
• Communicate with patients proactively, strengthening ties 
• Secure better outcomes by ensuring needed care is received

We Have the Right Solutions for You

PHYTEL'S SOLUTIONS CAN HELP YOU:

• Significantly reduce patient no-show rate and increases on-time arrivals
• Improve bottom-line revenue and maintains daily schedules
• Increase patient communication and satisfaction